At Wardrobe Whize, your privacy is our top priority. We understand the importance of safeguarding your personal information and are committed to protecting your privacy in every aspect of your shopping experience. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our store, ensuring full transparency and trust between us and our valued customers.

Information We Collect

We collect information from you in a variety of ways, including when you visit our site, make a purchase, sign up for our newsletter, or interact with customer service. The information we collect includes:

1. Personal Information
   When you place an order, create an account, or contact us, we collect personal information such as your name, email address, phone number, shipping and billing address, and payment details.
2. Device Information
   When you browse our website, we automatically collect data such as your IP address, browser type, time zone, and certain cookies installed on your device. This information helps us optimize your shopping experience and improve our website’s performance.
3. Order Information
   To fulfill your orders efficiently, we collect details about your purchase history, including the products you’ve ordered and the methods of payment you’ve used.
4. Communication Data
   If you opt to receive marketing emails from us, we will collect your preferences and interactions with our newsletters or promotional materials. You can always opt out of these communications.

How We Use Your Information

We use the information collected for several purposes to provide you with the best possible service. These include:

• Order Fulfillment: Your personal and payment information is used to process your transactions, arrange shipping, and communicate with you regarding your order.
• Customer Support: Your contact information is used to respond to your inquiries, resolve any issues, and offer customer support when needed.
• Website Optimization: We use device and browsing data to ensure our website functions correctly, improve user experience, and detect any potential technical issues.
• Marketing and Promotions: If you opt into our marketing, we use your email address and browsing history to send you relevant offers, updates on new products, or exclusive promotions. You can unsubscribe at any time by following the instructions in our emails.
• Legal Compliance: In cases where we are required by law, we may use your data to comply with legal obligations or protect the rights of Wardrobe Whize.

Sharing Your Information

We value your trust and will never sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your data with third-party service providers to help us deliver a seamless shopping experience. These providers include:

• Shipping Partners: To fulfill and deliver your orders, we share your shipping information with carriers and logistics companies.
• Payment Processors: To securely process your transactions, we use trusted third-party payment gateways, ensuring your sensitive payment information is encrypted and protected.
• Analytics Tools: We may use analytics services to help us understand customer behavior and improve our website. These tools provide us with insights into traffic patterns, popular products, and customer preferences.
• Legal Requirements: If required by law or in response to legal processes, we may share information necessary to comply with legal obligations or protect our company’s rights and safety.

Data Security

Protecting your personal data is paramount to us. We use industry-standard security measures such as encryption and secure servers to ensure that your information is stored and transmitted safely. While we take all necessary steps to safeguard your data, no transmission method over the internet or electronic storage system is entirely secure. Thus, we strive to use the most advanced security solutions to protect your data to the fullest extent possible.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and ensure smooth website functionality. Cookies are small files placed on your device that allow us to recognize you and tailor your browsing experience. These help with:

• Remembering your preferences, such as language settings or items left in your shopping cart.
• Providing personalized recommendations based on your browsing and purchase history.
• Analyzing website traffic and trends to continuously improve our services.

You can control your cookie preferences through your browser settings, where you can choose to accept or block cookies. However, please note that disabling cookies may affect your experience on our website and prevent certain features from functioning correctly.

Your Rights

As a customer, you have several rights concerning your personal data. These include:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: If any information we have about you is inaccurate or outdated, you have the right to request that it be corrected.
• Deletion: You may request that we delete your personal data, subject to any legal obligations that may require us to retain certain information.
• Opting Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link provided in our communications or contacting us at [email protected].
• Data Portability: Upon request, we can provide you with a copy of your personal data in a machine-readable format for transfer to another service provider.

Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including processing your orders, resolving disputes, and meeting legal obligations. Once your data is no longer needed, we ensure that it is securely deleted or anonymized.

Changes to This Privacy Policy

As we continue to grow and improve our services, this Privacy Policy may be updated to reflect new legal requirements or changes in our business operations. Any updates will be posted here, and we encourage you to review this policy periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please don’t hesitate to reach out to us at [email protected]. Our team is dedicated to ensuring your data is handled with care, and we’re here to address any concerns you may have.

Thank you for trusting Wardrobe Whize with your personal information, and we’re committed to delivering a secure and enjoyable shopping experience for all your home decor needs!