At Wardrobe Whize, we are committed to delivering your favorite plush rugs and trendy floor pieces right to your doorstep, efficiently and with care. We understand the importance of receiving your order quickly and in perfect condition, so we’ve created a clear and customer-friendly shipping process. Below is everything you need to know about how your order will make its way to you.

Shipping Rates

We offer free shipping on all orders over $39.99. For orders under this amount, a flat shipping fee of $8.99 will be applied at checkout. This ensures that no matter the size or weight of your items, you’re getting a transparent shipping rate that helps us deliver to your door with speed and care.

Processing Time

Once your order is placed, our team works diligently to prepare and pack your products. All orders typically ship within 1-3 business days. During high-demand periods, there may be slight delays, but rest assured, we’ll keep you informed and work hard to get your order on its way as quickly as possible.

Shipping Timeframes

Depending on your location, delivery times may vary. Generally, once your order has been processed and shipped, you can expect the following delivery windows:

• Standard Shipping (U.S. Domestic): Estimated delivery within 5-7 business days.
• Expedited Shipping: If available, you can select this option during checkout for faster delivery within 2-3 business days. Additional charges may apply.

Please note that unforeseen delays caused by external factors such as inclement weather, carrier delays, or public holidays may extend these timelines. We will do our best to keep you updated if any such delays occur.

Tracking Your Order

Once your order is shipped, you’ll receive a confirmation email containing your shipment details and a tracking number. This allows you to monitor your package’s progress in real time. If you have any issues or questions about tracking, feel free to reach out to us at [email protected].

International Shipping

At this time, we only offer shipping within the United States. We hope to expand our services globally in the near future, so stay tuned for future updates on international shipping options!

Delivery Issues

In the rare event that your order does not arrive within the estimated timeframe or arrives damaged, please contact us at [email protected] as soon as possible. We’re happy to work with you to resolve any issues, including replacements, refunds, or any other accommodations needed.

Order Modifications & Cancellations

If you need to modify or cancel your order after it has been placed, please contact us as soon as possible. Orders can only be modified or canceled before they have been processed and shipped. Once an order is shipped, we are unable to make changes.

Shipping Address Accuracy

To ensure prompt and smooth delivery, please double-check your shipping address during checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer. If you realize there’s an error after placing your order, please contact us immediately at [email protected], and we’ll do our best to correct it before your package is dispatched.

Shipping Delays & Holidays

While we aim to meet our delivery windows, certain events like holidays, peak seasons, and unforeseen circumstances may cause delays. We will communicate any such delays and ensure your order reaches you as soon as possible.

Contact Us

For any questions regarding your order, shipping policies, or delivery inquiries, feel free to contact us at [email protected]. We’re here to assist you every step of the way and ensure that your Wardrobe Whize experience is as seamless as possible.

We appreciate your trust in us to deliver stylish and comfortable products to your home, and we’re excited to serve you!